WOW what a GREAT EXPERIENCE!!! First off Torrington Ford has one of the best looking and easiest to use websites I have ever seen. Simple to navigate and plenty of info and pics too. I was looking for a used car and found it here. I contacted through email and received a quick response. The Salesmen I dealt with was very courteous and professional. I was in and out with the car I wanted and at a terrific price. THANK YOU TORRINGTON FORD!!!
Very Professional and NO PRESSURE I was recently in the market for a used car and decided stop in to to Torrington Ford. It was my first time there so I was a little nervous like all car shoppers are walking into a dealership. The place has a very homey feel and you do not feel intimidated. I was promplty greeted and after that it was just plain easy. It felt like I was talking to friends and instead of buying used like I had started out with, I was able to get into a brand new car at the same payment and at the same 60 months. Thank You Torrington Ford for the great service and for getting me into my first new car. I will tell all of my friends and family where to shop!!
The team that makes the differnce! I dont make it a habit to fill out reviews,but the service team went over and above getting my truck in and serviced for me this week.I bought my new ford though Rich Decker and Mark Hoxie .They made the experience painless,my truck fits my needs and doesn't break the bank doing it.I wanted to thank the people at Torrington Ford because this is the second time they have gotten me right in and right out.The first time, a break line broke on my wife's suv and we needed the car fixed quickly. John and Steve had the car done in hours not days.I was shocked when the car got towed at 11am and at 2pm the same day they called and said "all set". They had never seen this car before, it was bought used at another dealer ship. The serivce people went out of their way to take care of my problem,when they could have said 2 or 3 days which I was expecting, like ... I dont make it a habit to fill out reviews,but the service team went over and above getting my truck in and serviced for me this week.I bought my new ford though Rich Decker and Mark Hoxie .They made the experience painless,my truck fits my needs and doesn't break the bank doing it.I wanted to thank the people at Torrington Ford because this is the second time they have gotten me right in and right out.The first time, a break line broke on my wife's suv and we needed the car fixed quickly. John and Steve had the car done in hours not days.I was shocked when the car got towed at 11am and at 2pm the same day they called and said "all set". They had never seen this car before, it was bought used at another dealer ship. The serivce people went out of their way to take care of my problem,when they could have said 2 or 3 days which I was expecting, like most auto shops.Torrington Ford is top shelf in my book. My father always said treat people the way you would like to be treated, but they treat me better than that."do you call a mechanic when everthing is working well in your car"?Thanks again Torrington Ford ,your people really make the difference. L.R.
great job I found my dream car on line at Torrington Ford. They made the process easy and pain free, which I usually don't find with a car dealer. They were responsive to my needs and I am now driving my new 2010 Ford Mustang. A big thank you to Tom Vance and the torrington Ford Team
My daughter needed work done on her car. I tried my local Ford dealer in Winsted and it was a very bad experience. then she went to Torrington ford. They treated her with respect and caring. Brock did a excellent job. While the repairs were not cheap. the job was well done and well worth the price. If you are looking a for a good place with people you can trust, head to torrington Ford.....
I recently took delivery of my 2008 Taurus X and I absolutely LOVE THE CAR! I found the car online, I stopped in, and the process was quick and easy. They did not try to pressure me which can be intimidating for a woman. The team at Torrington Ford worked with me and I was able to get into a car that fits my family and lifestyle. Thank you so much Torrington Ford and I will surely recommend you to my friends and family!
Ana
My husband and I recently took delivery on a custom ordered 2011 Ford Edge from Torrington Ford. From the moment I began looking for a new vehicle to the moment I drove off the lot, Rich, Mark and the entire team at Torrington Ford made the process enjoyable. Their attention to detail, quick response to questions and extremely fair pricing is why I am a repeat customer of Torrington Ford. I would highly recommend this dealership to anyone in the market for a new vehicle.
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Kristin